At Kier,  we have an important role to play in keeping the nation connected by delivering vital construction and infrastructure services. Following all Government guidance and working to COVID-19 specific Site Operating Procedures our people will continue to be there for you, when you need us most.

Our resilient and skilled teams are helping to ensure residents across the UK have access to water, gas, electricity energy, and broadband, that roads, railways and buildings are being maintained, new homes are being built and vital new facilities are being constructed.  

Supporting communities

Since the outbreak of COVID-19, we have remained committed to meeting our purpose, to sustainably deliver vital infrastructure across the UK.

The projects we deliver are vital in keeping communities connected. Here, are some examples...
- On average, we undertake a task every four minutes, to keep the UK's telecoms networks live
- We help to supply water to c.17m properties and keep the lights switched on for c.25m homes across the UK
- We maintain over 30,000km of roads across England
- Our teams provide refuse services to 142,000 homes

Take a look at our fast facts booklet which provides an overview of what we do.

Our support for communities extends beyond the delivery of our projects. Our teams across the country have provided help and resources when it has mattered, including; providing homeless shelters in towns across the UK, donating laptops to schools, including a school in the north west and offering daily hot meals for vulnerable families and elderly residents in Lowestoft.

We have also provided a range of virtual careers events with schools and talking to the next generation of talent about the vast amount of roles available within the built environment and how they can play a pivotal role in supporting the UK’s economic recovery post-COVID, and helping us to build back better. The Headteacher of Hayle Academy in Cornwall, said: “During the three days of work experience, the students were able to expand their network, develop their skills and gain an insight into working within construction. Thank you to Kier for facilitating this work experience!”



Supporting our clients

Our teams have embodied our company values of being collaborative, trusted and focused and through our Performance Excellence culture, we have worked collaboratively with our clients to continue to support the delivery of crucial projects across the UK.

Business South recently interviewed Louisa Finlay, managing director of Regional Building Southern as part of their Leadership Insights series. Here, you can listen to Louisa and hear first-hand how we have been committed to supporting our clients and colleagues and determined to be a part of the green recovery.


This feedback from our clients highlights why our work is so important to communities across the UK.…

A big thanks to our contractors Kier Group. The team repaired a 10” main on Easter Sunday. Minimal disruption was caused as our team were busy tankering to keep customers taps flowing. Thank you all.

South West Water

It is great to have national recognition of the great work seen across the alliance to support all its members through the COVID crisis. I saw sharing of PPE, information sharing on suppliers/hotels/ government advice and support for mental health issues. Every member of the alliance played their role and stood together. It is a team I am proud to be a part of.

Andy Butterfield, West Midlands service manager, Highways England

“The speed that people have worked at and the hours they have put in for this project is phenomenal and the end result of a purpose-built ED resuscitation room is amazing. A huge thank you to Kier, the sub-contractors and the strategic estates team at RCHT, and to the ED staff who have given the ideas and vision for this new facility. It will make a huge difference for our patients.

Mark Jadav, ED Consultant at Royal Cornwall Hospital

Supporting our supply chain

Our supply chain partners are pivotal to the delivery of our projects and services and that’s why it has been an absolute priority of ours to ensure we have paid suppliers on time.

Throughout COVID-19, we have ensured the fluidity of payment from clients to us.

Our commitment to our supply chain is clear for all to see, with the final entity of Kier Group reinstated to the Prompt Payment Code in December 2020.

Interim Small Business Commissioner Philip King said: “Over recent months I have worked closely with Kier to meet its ambition of overall business compliance with the Code, and it’s satisfying to see these efforts pay off on behalf of UK small businesses.”

Supporting our people

The health, safety and wellbeing of our colleagues continues to be of paramount importance and during these unprecedented times, we have been doing all that we can to support colleagues across the business.

We are communicating with our teams frequently and providing help and support where it is needed. Our people are our greatest asset, and their works allows us to continue delivering for communities every single day, so we understand that it is vital that we look after them.



We are also learning lessons from this pandemic and through working groups across Kier and the industry, we are sharing best practice and experience and embracing change, from digital innovation, sustainable solutions and modern methods of construction.

Adopting this approach, meant we were well-placed to advise and input into the Government’s Construction Playbook which is a new guide that aims to drive improvements in building and workplace safety, utilising greener solutions and promoting social value

We have a firm focus on the future, ensuring all that we do supports all of our clients to build back better.