We strive to bring fresh thinking and new ideas that will both solve client challenges and have positive impact on people's lives and on society as a whole. We call this Forward Thinking and encourage everyone who works for us to be a part of it. We want employees to get more involved in the business, to take the initiative and think about new and better ways of doing things. Our aim is for everyone to listen to new ideas and share thoughts on different and better ways of working. This goes across our business divisions, sharing information, ideas and experiences. That way we can inspire each other to do better, avoid duplication and maximise speed and efficiency.
Through our joint knowledge, expertise and skills we can deliver great projects and make Kier the best it can be.
Using an accelerator fund set aside for innovation, we have developed technology to deliver swifter customer service to routine enquiries out of hours. Designed to manage simple, repetitive service requests, virtual assistants or ‘chat bots’ are allowing the business to respond quickly when helpdesks are either closed or facing a large number of requests.
An innovative solution which cuts construction time, minimised disruption and delivered an award-winning facility
Collaborative Partnership - The Bakery
Using the approach of a start-up to develop innovative technology solutions