The Challenge:

When Kier redesigned and renewed key elements of Britain’s oldest street market, we agreed to work around the clock to deliver the project in less than half the time estimated, so that stallholders could be back trading in Surrey Street in just 10 weeks.

The project involved multiple complex phases, delivered by a specialist supply chain partners and an extended workforce brought in to help meet tight deadlines. This meant that the scheme needed to be highly coordinated and it required Kier to be highly vigilant over quality and safety.

The Solution:

As part of a wider town centre regeneration project, Kier was commissioned by the council to redesign and manage a complete revamp of the market area, including new paving, carriageways, drainage and lighting.

It was very important to the council that this flagship scheme was delivered on time, minimising the number of weeks traders were away from Surrey Street, where the market has been in operation since 1236.

Delivery of the plan involved complex phasing, including the need for specialist processes at specific points in the scheme. This required high levels of coordination, and engagement and cooperation with stakeholders, to minimise any hold-ups. For example, Kier needed to share the road space with neighbours such as shops, offices, restaurants and residents. Bespoke arrangements were put in place when required, for example, with Sainsbury’s so that deliveries were made each morning at 5.30am, supervised by a Kier site liaison marshal.

The Impact:

The scheme was delivered on time using in excess of 12,000 hours.Before, during and after construction Kier placed great importance on working closely with local residents, businesses and the traders to minimise disruption.

" Well done to the Kier team – the works look great and clearly everyone has worked hard to make this a success. All the shop owners have noted that Kier and their supply chain partners have been willing to engage and assist where ever possible. I’ve been up and down Surrey Street almost every day and have also been very impressed with the Kier team – so please pass on my thanks to them "
Mark Watson Councillor London Borough of Croydon

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