10/10 CLIENT SATISFACTION SCORE
0 RIDDOR INCIDENTS

The Challenge:

Complex site logistics on this restricted, secure, live campus involved precise programming of works and scheduling of deliveries to minimise disruption to the client.

The intense focus on H&S required Kier to provide a full-time site H&S manager, weekly client meetings to focus on safety, daily client safety inspections and host three visits per week from the client’s external H&S consultants.

The extremely hands-on Infineum team scrutinised all Kier processes, from health & safety and construction methodology to sequencing and quality. At preconstruction Infineum hosted two full-day collaboration workshops to detail their requirements and success criteria for H&S and quality, particularly concerning breaking into the existing building and connecting the old with the new. Kier then responded with a third workshop to explain our procedures and processes and evidence our understanding of the client drivers.

Achieving Infineum’s complex laboratory performance requirement involved intricate M&E design development and an extended commissioning period.

The Solution:

The full integration of the Infineum team into the Kier team and working as one was the cornerstone of project Maia, enabling its success through best practice and added value.

At preconstruction the whole team worked with the designers and supply chain to review the interior design strategy, cost and programme impacts, successfully incorporating accommodation and collaborative working areas into the first and ground floor design.

Kier proactively programmed the works in three phases to minimise disruption to the client. Liaison with Infineum staff working in the existing laboratories was critical and the programme was planned and forecasted well in advance so that scientists conducting experiments could avoid setting them up until the risk of vibration from construction activities was mitigated.

Central to Kier’s excellent H&S performance was our innovative safety induction using an animated construction sequence to communicate the stringent safety protocols to over 1200 workers, visitors and Infineum staff.

The Impact:

Project Maia achieved the Kier ‘High Five’ at handover: on budget, on programme, zero defects, zero Riddor and 10/10 customer satisfaction.

Achieving 119,200 safe-working man hours, the site team received four H&S awards during the project and scored 99/100 during a BUK audit.

Conducting an early pre-assessment BREEAM report at RIBA stage 2 and focussing on maximising contractor credits, we increased the target rating from 33% to 55%, thus achieving ‘very good’ without incurring any additional costs.

Social value initiatives which were incorporated into the project included:
• 2018 Considerate Constructors Big Build competition with Harwell Primary School, focussing on green technologies
• £400 raised on site for Macmillan
• Team members running Blenheim Palace half marathon for British Heart Foundation
• Site talk on prostate cancer, attended by Kier, Infineum and subcontractors

The Centre of Innovation at Infineum has created over 50 specialist jobs in Oxfordshire to research better and more sustainable solutions for fuel additives.

" We at Infineum are extremely proud of our new global Centre of Innovation, which is a state-of-the-art new building encompassing new laboratories for research and development equipped with the latest technologies, a variety of collaborative meeting spaces with innovative design throughout, offices and a new restaurant for all employees and visitors. We have received universal enthusiastic praise from all our colleagues about the high quality of the finishes and how well the space was designed, meeting all the project deliverables. "
Laura Salamon Corporate Programme Manager Infineum UK Ltd

For further information

Anthony Wheatley

Senior Business Development Manager

Kier Regional Building – Gloucester & Oxford Offices

Photograph of Kier Regional Building – Gloucester & Oxford Offices

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