A quick view of Housing Maintenance

Planned maintenance and responsive repairs

Throughout the UK, our housing maintenance teams work in close partnership with housing associations, local authorities and private landlords to deliver planned maintenance and responsive repairs contracts.  

Each of our contracts is tailored to meet the varying needs of clients be that value for money, exceptional customer service or social value.

Our expert and flexible teams deliver large scale, cyclical planned programmes and day-to-day repairs undertaking all activities from surveys, scheduling and operational delivery using direct delivery or sub-contractor models to suit the client.


Often cited as an example of best practice, our cladding project for the Hyde Group at Bolanchi Building made use of an innovative Gridline System to minimise disruption for residents and keep this project on schedule and fully documented.

We recently produced an interactive guide of how to help in identifying, specifying and installing cladding works 

Read the guide here >

Fire safety works and compliance services

We’re proud of our reputation for reliable, safe and compliant projects, and have an in-house team of 50 compliance professionals including a dedicated BM Trada Q Mark trained Fire Safety Delivery Team, who are fully qualified, highly experienced and make sure that compliance is never less than 100%.

Our specialists focus on fire safety works, water compliance, gas compliance, electrical compliance and asbestos, among other compliance issues. Our project supervisors are site based, easily recognisable and fully qualified. It is their job to ensure all work is completed to the required specification, on time, on budget and with minimal disruption.

Capital Works

Our capital works team delivers projects valued at under £5M. Examples of works include:

  • Construct only or design and build
  • Refurbishments (commercial and residential)
  • New builds and extensions
  • Residential refurbishments including FRA, cladding and extensions

In addition to housing associations and local authorities, we work for a range of clients including government, health trusts and blue light.

A number of our capital works projects have been delivered through frameworks such as Scape, LHC Schools and Community Buildings, North West Construction Hub, Crown Commercial Services and Fusion 21 as well as direct award and two-stage tender.

Customer experience and resident liaison

We have a dedicated customer experience strategy, designed to keep the needs of clients, residents, suppliers and our employees at the heart of all we do. In addition, our specialist resident liaison officers work with residents on each contract, ensuring they are kept informed and that their needs are listened to, to help ensure the smooth delivery of projects in a way that keeps residents happy.

Social value

When it comes to delivering social value we have a simple objective: to leave each community that we work in better than it was before.  However, we don’t deliver this with a one-size fits all approach: instead we work closely with each client to generate social value plans based on their strategies and the needs of their residents.

Activities can range from delivering long-term mentoring and work experience opportunities to young people to delivering digital training to carrying out community centre refurbishments.  

Shortlisted for Contractor of the Year in the UK Housing Awards 2020

View our projects

Every project we deliver is an opportunity for us to bring our unique thinking to solve problems, innovate and collaborate with our clients and beyond.

View all projects >

Further information

Simon Davies

Kier Housing Maintenance

Director of Growth and Strategy

Photograph of Director of Growth and Strategy
" The Kier team work collaboratively with us and our residents to ensure minimal disruption. Offering practical solutions that make it easier to things moving, they understand the way the sites are run, instilling trust and confidence in what they are contracted to do on our behalf. Since the beginning of the relationship, Kier has reacted positively and sensibly to address challenges and have dealt with them in a firm but productive way. Long may this continue "
Mike Bennett Contracts Manager London Borough of Camden Council